All goods will be shipped through DHL (www.dhl.com). Goods will be delivered to your doorstep. For wholesale order the goods will be shipped by the appropriate medium, it depends on your order size and requirements. We can ship the goods through Air cargo too. Online tracking is available. Custom charges for export will be paid here in Nepal by us. However, depending on your country of location you may have to pay a certain amount of tax, custom, import duty or service charge. These charges must be paid by the receiver.
We accept product returns within 15 days of delivery of the product, you will be paid excluding the shipping cost that we have paid here in Nepal. This applies only in the retail sale that goes through the website. Please note product color may vary slightly from that displayed on the website due to differences in computer color resolutions. Return policy for larger order is in our wholesale catalog.